Job Description
We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with cross-functional teams to gather requirements, analyze data, document business processes, and deliver insights that support strategic decision-making.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document detailed business requirements.
- Develop and maintain comprehensive documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), use cases, user stories, and process flows.
- Create and manage documentation related to business processes, systems, data flows, and integration points.
- Facilitate meetings and workshops to elicit requirements and ensure stakeholder alignment.
- Conduct gap and impact analyses to identify areas for process improvement or system enhancements.
- Work with technical teams to ensure requirements are clearly understood and implemented correctly.
- Assist in the creation of test plans and participate in user acceptance testing (UAT).
- Support change management and training efforts with appropriate documentation and materials.
- Maintain a central repository for documentation to ensure version control and accessibility.
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Information Systems, or a related field.
- 2–5 years of experience as a Business Analyst with a strong focus on documentation.
- Proven experience writing BRDs, FRDs, SOPs, process maps, and technical specifications.
- Strong understanding of business process modeling and documentation tools (e.g., Visio, Lucidchart, Confluence, Jira).
- Proficiency in Microsoft Office Suite (especially Word and Excel) and collaboration tools.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Experience with Agile/Scrum methodologies and documentation in an Agile environment (e.g., epics, user stories).
- Familiarity with project management tools such as Jira, Asana, or Trello.
